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This Privacy Policy explains how information is collected, used and disclosed by us when you use our website. It does not apply to any third-party websites, services or applications that you may access through our services.

Information collected
We collect certain information that you provide to us when you use our services, such as when you create an account or submit recommendations. This may include your name, email, contact number and location.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but not limited to:

  • Email address

  • First name and last name

  • Contact number

  • Address, State, Postcode, & City

  • Cookies & usage date

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This usage data may include information such as your computer's Internet Protocol address (eg- IP address) browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How information is used
We use the information we collect for the purposes described below:

  • to provide our services and related services or information you request, and to process and complete any transactions; to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;

  • to personalise and improve our services and your experiences when you use our services;

  • to increase the functionality and user friendliness of our services;

  • to monitor and analyse usage and trends of our services and our sites,

  • to send you confirmations, updates, security alerts, support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our services;

  • to send you recommendations and advertisements tailored to your interests;

  • for any other purpose for which the information was collected.

Information sharing
We will not share the personal information we have collected from you, except as described below:

  • when you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information;

  • when you explicitly allow Makeover Loft to see your contact details so they contact you directly in regards to a request that you have submitted;

  • with certain social network services and sites, if you allow such sharing;

  • with service professionals who are working with us in connection with the operation of our services and our sites (these service professionals may have access to your personal information but only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes);

  • we may share aggregated information and non-identifiable information that does with third parties for industry analysis, demographic profiling, research, analysis and other similar purposes;

  • when we believe that we are legally authorised or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to subpoenas, warrants or court orders;

  • to enforce or apply this Privacy Policy, our Terms of Use or our other policies or agreements;

  • We may share aggregated or anonymous information (about you but does not identify you) with third parties:

  • for usage analytics to help us better understand who is using our services and how;

  • to improve the relevancy of the ads you see on our services and to tailor them to your interests.

Links to other websites
Our services will contain links to Third Party Services. Any information you provide through these Third Party Services is provided directly to the owner of that website or service and is subject to their own terms and policies, including privacy and data gathering practices. Our Privacy Policy does not apply to these Third Party Services. We are not responsible for the privacy and security practices and policies of any Third Party Services.

Security measures
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your personal information is compromised as a result of a breach of security, we will promptly notify you if your personal information has been compromised as required by applicable law.

Information access
If you would like us to delete your personal information from our system, please contact us at enquiry@makeoverloft.com with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request; however, we may retain an archived copy of your records as required by law or for other legitimate business purposes.

Privacy Policy